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Privacy Policy

About

This notice explains what personal data (information) we hold about you, how we collect, how we use and may share information about you. We are required to give you this information under data protection law.

Who are we?

Education South West is a Multi Academy Trust which includes Kingsbridge Community College (hereafter known as Kingsbridge). Kingsbridge is the lead school for Kingsbridge Teaching School Hub and South West Teaching School Alliance. The Kingsbridge Teaching School Hub and South West Teaching School Alliance are Strategic Partners in Teaching Schools South West (hereafter known as TSSW). TSSW includes the following strategic partners that together deliver Continuous Professional Development and other services to schools. These partners include:

Kingsbridge Teaching School Hub
Dartmoor Teaching School Alliance
Exeter Consortium Teaching School Alliance
Plymouth Teaching School Alliance
Torbay Teaching School Alliance
South West Teaching School Alliance
South West Specialist Schools Teaching Alliance
Kingsbridge Research School

Education South West is the legal entity that owns and manages the TSSW CPD Online (https://www.tsswcpd.org.uk/cpd/portal.asp). It manages this service on behalf of the partners listed above.

Education South West and the TSSW partners collect, use and is responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom). Education South West is responsible as ‘controller’ of that personal information for the purposes of those laws.

The personal information we collect and use

Information collected by us

In the course of providing training we collect the following personal information when you provide it to us:

- Personal information (such as name, address, contact details, gender)
- Special category characteristics (disability)
- Employer details
- Details of training booked and attended

We also obtain personal information from other sources as follows:

Name and contact details from your Employer

How we use your personal information

We use your personal information to:
- Contact you regarding event places you or your employer has requested on your behalf
- Let you know when you are booked onto a course
- Follow-up any queries about course bookings
- Plan future training requirements

How long your personal data will be kept

We will hold your personal information securely and retain it until you notify us you wish us to remove it from our site. We will remove all personal information from accounts that have not been accessed for three years and all training records over three years old.

Reasons we can collect and use your personal information

We collect and use your personal information to fulfil our contract with you or your employer that is established on signing up to CPD Online. If we need to collect special category (sensitive) personal information, we rely upon reasons of substantial public interest (equality of opportunity or treatment).

Who we share your personal information with

We share your personal information with:
- Teams within the TSSW partnership to improve the CPD services we deliver
- Commissioned providers of training where they are part of delivery of the CPD
- Schools/Organisations where you are employed or volunteer

We will share personal information with law enforcement or other authorities if required by applicable law.

Your Rights

Under the GDPR you have rights which you can exercise free of charge which allow you to:
- Know what we are doing with your information and why we are doing it
- Ask to see what information we hold about you (Subject Access Requests)
- Ask us to correct any mistakes in the information we hold about you
- Object to direct marketing
- Make a complaint to the Information Commissioners Office
- Withdraw consent (if applicable)

Depending on our reason for using your information you may also be entitled to:
- Ask us to delete information we hold about you
- Have your information transferred electronically to yourself or to another organisation
- Object to decisions being made that significantly affect you
- Object to how we are using your information
- Stop us using your information in certain ways

We will always seek to comply with your request however we may be required to hold or use your information to comply with legal duties. Please note: your request may delay or prevent us delivering a service to you.

For further information about your rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioners Office (ICO) on individuals’ rights under the General Data Protection Regulation.

If you would like to exercise a right, please contact the Education South West Data Protection Office (DPO) Zoe Williamson.

Keeping your personal information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Who to Contact

Please contact the Education South West Data Protection Office (DPO) Zoe Williamson to exercise any of your rights, or if you have a complaint about why your information has been collected, how it has been used or how long we have kept it for.

The DPO can be contacted by:
Email | zoe.WILLIAMSON@educationsouthwest.org.uk
Post | Education South West Facilities and Compliance Manager

The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns or telephone 03031 231113.

Cookies

How cookies are used by TSSW Learning Portal

When we provide services, we want to make them easy, useful and reliable.

Where services are delivered on the internet, this sometimes involves placing small amounts of information on your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

This information is used to improve services. For example:

  • recognising your computer so you don't have to give the same information several times
  • recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • measuring how many people are using our website, so they can be made easier to use

You can manage these small files yourself and learn more about them on the Direct Gov website: internet browser cookies - what they are and how to manage them.

We uses cookies to control the site’s functions, to keep statistics and for session management. We do not store any personal information in cookies.

If you do not want to accept cookies, your browser can be set to automatically reject cookies or to inform you every time a website asks to store a cookie.

Through the browser you can also delete previously stored cookies. Our site will not function satisfactory without the acceptance of cookies.

Since we use cookies in our session management, this function must be activated before you can access TSSW Learning Portal's websites.

Google analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Cookies used on our website

Session id
Name Purpose Expires
ASPSESSIONID We use this cookie so that once you have logged on with username and password you won’t have to do it for every page you request from our site. When you close your browser.
Accessibility Cookies
Name Purpose Expires
textl This cookie is only set by our Content Management System when you choose an accessibility option. This cookie is used to remember "text size" choices chosen by the user. It collects information in an anonymous form. 24 hours
textd This cookie is only set by our Content Management System when you choose an accessibility option. This cookie is used to remember "text only view" choices chosen by the user. It collects information in an anonymous form. 24 hours
highc This cookie is only set by our Content Management System when you choose an accessibility option. This cookie is used to remember "high contrast" choices chosen by the user. It collects information in an anonymous form. 24 hours
Google Analytics
Name Purpose Expires
_utma For more information, see the Google Analytics Privacy Policy. You can choose to opt out of Google Analytics. 2 years
_utmb For more information, see the Google Analytics Privacy Policy. You can choose to opt out of Google Analytics. 30 minutes
_utmc For more information, see the Google Analytics Privacy Policy. You can choose to opt out of Google Analytics. when you close your browser
_utmz For more information, see the Google Analytics Privacy Policy. You can choose to opt out of Google Analytics. 6 months

'Do not track' (DNT)

If you are worried about your privacy online we recommend that you use the Firefox browser with the 'Do not track settings' enabled.

Find out more at dnt.mozilla.org

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